Privacy Policy

Last updated: April 2026

Your privacy is important to us. It is AskBuzz.ai's policy to respect your privacy regarding any information we may collect from you across our website, https://askbuzz.ai, and other sites we own and operate.

Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data

We may also collect data about the device you're using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask for personal information, such as your:

• Name
• Email
• Phone/mobile number
• Payment information

Advertising Platform Account Information

When you use AskBuzz.ai, we require your permission to access data from your connected advertising accounts to provide our services. The platforms we integrate with include:

Meta Ads Manager (Facebook/Instagram Ads)

When you connect your Meta Ads Manager account, you grant us permission to access:

• Ad account information (account names, IDs, currency, timezone)
• Campaign, ad set, and ad details (names, status, objectives, budgets, schedules)
• Performance metrics (impressions, clicks, conversions, spend, CPM, CPC, ROAS)
• Audience and targeting information
• Creative assets and ad copy (images, videos, headlines, descriptions)
• Pixel and conversion events data
• Business Manager and user permissions information

Google Ads

When you connect your Google Ads account, you grant us permission to access:

• Account structure (campaigns, ad groups, keywords, ads)
• Performance data (impressions, clicks, conversions, cost, quality scores)
• Audience and targeting settings
• Ad creative and extensions
• Conversion tracking data
• Account settings and billing information

How We Access This Data

We access your advertising platform data through official APIs provided by Meta and Google. This access is:

• Initiated only after you explicitly grant permission through OAuth authentication
• Limited to the specific permissions you authorize
• Used solely to provide our analytics and AI-powered insights services
• Fetched on-demand when you request reports or insights, or at scheduled intervals for automated reporting
• Stored temporarily on our servers to enable analysis, caching for performance, and historical comparisons

Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

• it's necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract;
• it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
• you give us consent to do so for a specific purpose; or
• we need to process your data to comply with a legal obligation.

We don't keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Collection and use of information

We may collect, hold, use and disclose information for the following purposes:

• to enable you to customize or personalize your experience of our website;
• to enable you to access and use our website, associated applications and associated social media platforms;
• to provide advertising analytics, insights, and AI-powered recommendations;
• to generate reports and visualizations of your advertising performance;
• to enable natural language querying of your advertising data;
• to contact and communicate with you;
• for internal record keeping and administrative purposes;
• for analytics, market research and business development;
• for advertising and marketing; and
• to comply with our legal obligations and resolve any disputes that we may have.

Use of Advertising Platform Data

The data we access from your Meta Ads Manager and Google Ads accounts is used specifically for:

• Real-time Analytics: Fetching current performance metrics when you request reports or insights
• Historical Analysis: Storing historical data to enable trend analysis, performance comparisons, and forecasting
• AI-Powered Insights: Processing your advertising data to generate recommendations and answer natural language questions about your campaigns
• Automated Reporting: Generating scheduled reports and alerts based on your campaign performance
• Data Aggregation: Combining data across multiple ad accounts or platforms when you've connected multiple accounts
• Benchmarking: Anonymizing and aggregating data across accounts to provide industry benchmarks (only with your explicit consent)

Data Storage and Retention

• Performance data is typically retained for up to 24 months to enable historical analysis
• Account structure data is cached and refreshed periodically
• You can request deletion of your data at any time by disconnecting your accounts
• We may retain anonymized, aggregated data for analytical purposes even after account disconnection

What We Don't Do With Your Data

• We do not sell your advertising data to third parties
• We do not use your campaign data to benefit your competitors
• We do not access your data without explicit permission through OAuth authentication
• We do not share your raw advertising data with other users or external parties (except as required for service functionality or legal obligations)

Disclosure of personal information to third parties

We may disclose personal information to:

• AI Service Providers: We may transmit your advertising data to AI model providers (such as Anthropic) to enable AI-powered insights and natural language processing capabilities.
• Advertising Platforms: We interact directly with Meta and Google APIs to fetch your data.
• Third party service providers for the purpose of enabling them to provide their services;
• our employees, contractors and/or related entities;
• credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; and
• courts, tribunals, regulatory authorities and law enforcement officers, as required by law.

International transfers of personal information

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

Your advertising data from Meta and Google may be processed by:

• Our servers located in the United States
• AI service providers (such as Anthropic) located in the United States
• Cloud storage providers (such as AWS) with data centers in the United States and other regions

Your rights and controlling your personal information

Choice and consent

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. You explicitly consent to us accessing your advertising platform data when you connect your Meta Ads Manager or Google Ads accounts through our OAuth authentication process.

Revoke Access

You can revoke our access to your Meta Ads Manager or Google Ads accounts at any time by:

• Disconnecting the integration within your AskBuzz.ai account settings
• Revoking permissions directly through Meta Business Settings or Google Account permissions
• Contacting us to request immediate disconnection

When you revoke access, we will immediately stop fetching new data from your accounts, retain historical data for up to 30 days for billing and dispute resolution purposes, and permanently delete all your advertising data upon request (subject to legal retention requirements).

Access, correction and data portability

You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you, including your advertising data. Where possible, we will provide this information in CSV, JSON or other easily readable machine format. You may also request that we erase or transfer the personal information we hold about you.

Notification of data breaches

We will comply with laws applicable to us in respect of any data breach. In the event of a breach involving your advertising data, we will notify you promptly and provide information about the nature of the breach and steps being taken to address it.

Complaints

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below. We will promptly investigate your complaint and respond to you in writing.

Unsubscribe

To unsubscribe from our e-mail database or opt-out of communications, please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Third-Party Platform Policies

Your use of AskBuzz.ai in connection with Meta Ads Manager and Google Ads is also subject to Meta's Terms of Service and Privacy Policy, Google Ads Terms and Conditions and Privacy Policy, and the respective API terms of these platforms.

Security

We implement industry-standard security measures to protect your data, including encryption of data in transit (TLS/SSL), encryption of data at rest, secure OAuth authentication for platform connections, regular security audits, access controls, and monitoring of data access. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site.

Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, we will ask you to re-consent to the amended privacy policy.